Features » Automated email reminders save you time

Automation

Automated emails are sent to your members following various events, saving you time and increasing the efficiency of your lending or rental operation.

  • Detailed loan, rental and reservation confirmation emails
    Ensure your customers and members are fully educated about the items they are borrowing or renting. If you've added file attachments (such as instruction manuals) then these can be emailed when items are checked out.
  • Reservation reminders
    Reduce your no-show rate, and give your members and customers details of where / how to collect their items.
  • Loan overdue notification
    No need to chase members or customers continually when they haven't yet brought back an item. Use the multi-stage overdue reminders emails to do it for you.
  • Membership expiry reminders
    Spend less time on renewals using the automated email which is sent to members shortly before their membership expires. Add links and information to encourage them to self-serve their renewal online.

Customise your templates

Automated emails can be customised with your own content, giving members and customers full instructions for what to do next.

Latest borrows from Lend Engine libraries ...

January 30 : Abigail borrowed "Tap a Tune Piano" from Finger Lakes Toy Library

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January 30 : Brad borrowed "Shower seat" from CONTACT Loan Cupboard

January 30 : Jean borrowed "2ww" from CONTACT Loan Cupboard

January 30 : Eva borrowed "Doll House Furniture #2" from Cape Cod Toy Library