We've designed several consultancy packages to help you effectively implement and optimise implementation of the system.
These packages range from quick-start essentials to advanced features implementation, with options based on your specific needs.
The days for these do not need to be consecutive and allow time to implement what you have learned.
There may be some prerequisites to allow the training to take place, such as hardware like barcode scanner being purchased or locker setup on your network, we will discuss this with you.
🚀 Quick Start Package
Duration: 4 hours over 2 days
GBP 400
Get your basic Lend Engine system up and running quickly:
- Account setup and security configuration
- Single site and location setup
- Basic opening hours configuration
- Core item setup (up to 10 sample items)
- Basic membership type configuration (2 types)
- Staff account creation and training (up to 2 users)
- Member site basic configuration
- Testing checkout and return workflows
Ideal for: Small libraries or organisations just getting started with limited inventory who need a simple implementation.
🔄 Standard Operations Package
Duration: up to 9 hours over 3 days
GBP 400
Everything in Quick Start, plus:
- Multi-site configuration (up to 2 sites)
- Complete item category structure
- Item grouping strategy and implementation
- Custom email template setup
- Custom member site pages (up to 3)
- Payment method configuration
- Basic reporting setup
- 1 hour Staff training sessions (up to 5 users)
- Self-serve configuration (if required)
- Full checkout/return/extension process testing
Ideal for: Small or Medium-sized lending libraries with "ready to go" operation looking to digitalise their processes or start big!
💼 Advanced Features Implementation
Duration: up to 16 hours - 5 days
GBP 800
Everything in Standard Operations, plus:
- Custom domain implementation
- Stripe payment processing integration
- Mailchimp integration
- Multi-site advanced configuration (3+ sites)
- Custom fields for items and contacts
- Check-in/check-out prompts setup
- Barcode system implementation
- Deposit system configuration
- Kit configuration and testing
- Maintenance scheduling system setup
- Events and booking system configuration
- Complete staff training programme (up to 10 users)
- Advanced reporting using export of data
Ideal for: Larger lending libraries with complex operations or organisations using multiple advanced features.
📦 Integration & Custom Solutions Add-on Services
Customise any package with these additional services, prices TBA
- Data Migration: Import existing item/member data
- Additional Staff Training: £250/session
- Custom Member Site Design: Enhanced CSS/styling
- Workflow Optimisation: Process refinement after initial implementation
- Custom CSS styling for member site
- Self-serve locker system integration
- White labelling implementation (Business plan)
- Process optimisation consulting
- Complete user journey mapping and refinement
- Post-implementation support
- On-site support
Implementation Timeline Example
For the Standard Operations Package:
Day 1 - 3 hours:
- Account setup and security configuration
- Site and location structure implementation
- Initial staff account creation
- Member site basic configuration
Day 2 - 3 hours:
- Item structure and inventory setup
- Membership type configuration
- Email template customisation
- Payment method configuration
Day 3 - 3 hours:
- Staff training sessions
- Process testing
- Go-live preparation
- Final adjustments
All packages include remote go-live support after completion of up to 1 hour, timing of which, needs to be agreed with us beforehand.
Contact us to discuss which package best suits your organisation's needs or to create a completely customised implementation plan for your Lend Engine system.